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Service Agreement and Rate Schedule FAQs Why did/will I receive a letter and service agreement booklet from TTI? Currently, the terms and conditions of your long distance telephone service are contained in a document (called a "tariff") that long distance telephone companies are required to file with the Federal Communications Commission. In an effort to provide customers with more information, beginning August 1, 2001, federal law is being changed to eliminate this document filing requirement for most state-to-state long distance services. Long distance companies now will form direct agreements with their customers. Does this apply to all services I receive from TTI National, Inc.? Currently, this change only applies to state-to-state long distance services. However, your ability to make any and all types of calls now remains unchanged. Do I have to do anything as a result of this change in the law? No. But you should save the TTI National, Inc. General Service Agreement booklet that was sent to you. Does this mean that my rates are going up? The rates that you are paying on July 31, 2001 will remain in effect after that date. You will receive prior notice from us if they are changed in the future. How will you notify me of changes to my service? If interstate Dial-1 rates are changed, you will receive notice by postcard or letter; by a message with your invoice; by our calling and speaking to you or leaving a message for you; or by e-mail, with your consent. You may receive advance notice of other changes to your agreement by visiting our website or by calling the company. Does this agreement last for a particular length of time? No. You remain free to change carriers at any time unless you have signed a term commitment or contract with TTI National, Inc. for a specified time period. How can I learn more about my current rates or the terms of my service agreement? If you have any questions about this agreement or your rates, call Customer Service at 1-800-893-5094, or you may go online at http://www.ttinational.com. © 2005 TTI National, All Rights Reserved. The names, logos, and taglines identifying TTI National's products and services are proprietary marks of TTI National or its subsidiaries. All other trademarks and service marks are the property of their respective owners. TTI National Privacy Policy | Legal Notices | Service Agreement and Rate Schedule |
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